Policies
Policies effective April 15th, 2009
Weekly Lawn Care
Canada Yard Pro's lawn care services start May 1st through Oct 15th, weather permitting. Canada Yard Pro is willing to skip a weekly cut that is not necessary provided we have been notified by the customer 24 hours in advance. Customers that choose to skip a weekly cut should keep in mind that; should a lawn be allowed to grow more than an "average week's" growth, the customer will be billed for a bi weekly cut.
We are in the lawn care business. Customers who own pets must have their pets "picked-up-after" prior to services. There is a minimum $25.00 fee for having to clean up after your pet on any visit.
Clippings
Canada Yard Pro will schedule your weekly Lawn Care Service the day before your scheduled garbage pickup and will leave clippings bagged for curb side pickup. Should we not be able to provide the service the day before your scheduled garbage pickup, Canada Yard Pro will take the clippings with us.
Snow Removal
Canada Yard Pro sends it's crews out within two hours from the time it has stopped snowing. We will only send crews out if it has snowed 2 cm or more, and your snow will be cleared within a maximum of twelve hours. Customers who choose to remove their own snow prior to their regular call must inform Canada Yard Pro during regular business hours, or they will be billed for the service.
Please read our Snow Removal Contract & Policies document for further information on snow removal services.
Xmas Light Set Up
Please read our Christmas Light Product Pricing & Set-up Fees document for details.
